Privacy Policy
This Privacy Policy explains how VOYAKA ("we", "us") collects, uses, and protects your personal information when you use this website.
Information we collect
When you contact us through the inquiry form, WhatsApp, Instagram, or email, we may receive your name, email address, country, phone or messaging ID, and the details of your inquiry (such as the vehicle you are looking for and your budget).
How we use your information
- To respond to your inquiries and provide our auction agent and export services
- To prepare quotations, invoices, and shipping documents
- To communicate with you about your order and its progress
We do not sell your personal information, and we do not use it for advertising to third parties.
Sharing of information
We share your information only when necessary to provide our services — for example, with shipping companies and customs agents to arrange the export of your vehicle — or when required by law.
Data retention
We keep inquiry and transaction records for as long as needed to provide our services and to meet legal and accounting requirements in Japan.
Cookies
This website may use minimal cookies necessary for its operation. We do not use tracking cookies for advertising.
Your rights
You may ask us to correct or delete your personal information at any time by contacting us at voyakajapan@gmail.com.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
Last updated: July 2026